{"id":1822,"date":"2020-07-02T13:36:43","date_gmt":"2020-07-02T13:36:43","guid":{"rendered":"http:\/\/localhost:10003\/lexicon-terms\/training-within-industry\/"},"modified":"2024-04-25T17:23:56","modified_gmt":"2024-04-25T21:23:56","slug":"training-within-industry-twi","status":"publish","type":"glossary","link":"https:\/\/www.lean.org\/lexicon-terms\/training-within-industry-twi\/","title":{"rendered":"Training Within Industry (TWI)"},"content":{"rendered":"\n<p>Training Within Industry (TWI) was a series of training programs developed during WWII enabling U.S. companies to hire and train huge numbers of new workers to replace those who had gone to war.<\/p>\n\n\n\n<p>TWI had three main training programs, collectively referred to as \u201cJ\u201d programs:<\/p>\n\n\n\n<ul>\n<li>Job Instruction taught supervisors and experienced workers how to teach people how to do work with reduced defects, less scrap and rework, fewer accidents and less tool and equipment damage.<\/li>\n\n\n\n<li>Job Methods taught workers to make improvements methodically by making the best use of people, machines, and materials to produce greater quantities of quality products in less time.<\/li>\n\n\n\n<li>Job Relations taught supervisors how to handle people problems effectively and fairly by gathering facts, weighing them, making a decision, taking action, and checking results.<\/li>\n<\/ul>\n\n\n\n<p>While TWI concepts were forgotten in the U.S. amidst post-war prosperity, struggling Japanese companies, including Toyota, adopted them. In fact, TWI\u2019s Job Instruction program is still the primary training tool used by Toyota\u2019s team leaders worldwide. In recent years, a TWI revival movement has appeared in the U.S. and other countries.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-3f598e9a1860104374035e0b92d306e6\" style=\"color:#2455bd\">Download the Free TWI Reference Guide<\/h3>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"900\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2024\/04\/TWI-cards-1024x900.png\" alt=\"\" class=\"wp-image-36713\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2024\/04\/TWI-cards-1024x900.png 1024w, https:\/\/www.lean.org\/wp-content\/uploads\/2024\/04\/TWI-cards-300x264.png 300w, https:\/\/www.lean.org\/wp-content\/uploads\/2024\/04\/TWI-cards-768x675.png 768w, https:\/\/www.lean.org\/wp-content\/uploads\/2024\/04\/TWI-cards-1536x1351.png 1536w, https:\/\/www.lean.org\/wp-content\/uploads\/2024\/04\/TWI-cards-150x132.png 150w, https:\/\/www.lean.org\/wp-content\/uploads\/2024\/04\/TWI-cards-375x330.png 375w, https:\/\/www.lean.org\/wp-content\/uploads\/2024\/04\/TWI-cards-190x167.png 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2024\/04\/TWI-cards-600x528.png 600w, https:\/\/www.lean.org\/wp-content\/uploads\/2024\/04\/TWI-cards.png 1625w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    region: \"na1\",\n    portalId: \"7106803\",\n    formId: \"8cf30c81-8dbd-4aca-b44b-f4e472c8a983\"\n  });\n<\/script>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">TWI Job Instruction<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"410\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/twi_jicard.jpg\" alt=\"TWI Job Instruction card\" class=\"wp-image-20293\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/twi_jicard.jpg 500w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/twi_jicard-300x246.jpg 300w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/twi_jicard-150x123.jpg 150w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/twi_jicard-375x308.jpg 375w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/twi_jicard-190x156.jpg 190w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><figcaption class=\"wp-element-caption\">TWI Job Instruction Card<\/figcaption><\/figure><\/div>\n\n\n<p>Job Instruction is a four-step method that teaches an individual how to do a job correctly, safely, and consistently while meeting all requirements. The four steps are:<\/p>\n\n\n\n<ol>\n<li>Prepare the worker<\/li>\n\n\n\n<li>Present the job<\/li>\n\n\n\n<li>Try out the job<\/li>\n\n\n\n<li>Follow-up<\/li>\n<\/ol>\n\n\n\n<p>The training experience includes&nbsp;<em>seeing the job, hearing the job described, trying the job (hands-on) immediately, describing the job, and being supported until fully competent<\/em>. The worker benefits by gaining competence quickly. Companies see an increase in quality and productivity.<\/p>\n\n\n\n<p>The trainer relies on a set of notes, if you will, called a \u201c<a href=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/Template-of-Job-Breakdown-Sheet.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Job Breakdown Sheet<\/a>.\u201d This template breaks the job down into \u201cImportant Steps,\u201d \u201cKey Points,\u201d and \u201cReasons Why.\u201d This information is shared with the worker a little bit at a time, at an appropriate pace for the individual. I\u2019ve heard this described as \u201clayering\u201d or \u201cjust-in-time\u201d training.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Fold a T-Shirt: TWI Job Instruction\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/nhz_NDHox-4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Templates and Cards<\/h2>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"205\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/Template-of-Job-Breakdown-Sheet.png\" alt=\"Template of Job Breakdown Sheet\" class=\"wp-image-9571\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/Template-of-Job-Breakdown-Sheet.png 280w, https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/Template-of-Job-Breakdown-Sheet-190x139.png 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/Template-of-Job-Breakdown-Sheet-150x110.png 150w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">Job Breakdown Sheet<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-black-color has-text-color has-background wp-element-button\" href=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/Template-of-Job-Breakdown-Sheet.pdf\" style=\"background-color:#fbdb34\" target=\"_blank\" rel=\"noreferrer noopener\">Download<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"205\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Instruction-Card.png\" alt=\"TWI Job Instruction Card\" class=\"wp-image-9573\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Instruction-Card.png 280w, https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Instruction-Card-190x139.png 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Instruction-Card-150x110.png 150w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">TWI Job Instruction Card<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-black-color has-text-color has-background wp-element-button\" href=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Instruction-Card.pdf\" style=\"background-color:#fbdb34\" target=\"_blank\" rel=\"noreferrer noopener\">Download<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"205\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Relations-Card.png\" alt=\"TWI Job Relations Card\" class=\"wp-image-9576\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Relations-Card.png 280w, https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Relations-Card-190x139.png 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Relations-Card-150x110.png 150w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">TWI Job Relations Card<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-black-color has-text-color has-background wp-element-button\" href=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Relations-Card.pdf\" style=\"background-color:#fbdb34\" target=\"_blank\" rel=\"noreferrer noopener\">Download<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"205\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Methods-Card.jpg\" alt=\"TWI Job Methods Card\" class=\"wp-image-9811\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Methods-Card.jpg 280w, https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Methods-Card-190x139.jpg 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Methods-Card-150x110.jpg 150w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">TWI Job Methods Card<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-black-color has-text-color has-background wp-element-button\" href=\"https:\/\/www.lean.org\/wp-content\/uploads\/2021\/01\/TWI-Job-Methods-Card.pdf\" style=\"background-color:#fbdb34\" target=\"_blank\" rel=\"noreferrer noopener\">Download<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Additional Resources on TWI<\/h2>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:35% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"640\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_2.jpg\" alt=\"Man showing a woman how to operate a machine.\" class=\"wp-image-20295 size-full\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_2.jpg 820w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_2-300x234.jpg 300w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_2-768x599.jpg 768w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_2-150x117.jpg 150w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_2-375x293.jpg 375w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_2-190x148.jpg 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_2-600x468.jpg 600w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\">Article<\/h4>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.lean.org\/the-lean-post\/articles\/the-human-element-of-twi-training-within-industry\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Human Element of TWI&nbsp;<\/a><\/h3>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:35% auto\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.lean.org\/the-lean-post\/articles\/training-within-industry-for-the-21st-century\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"640\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_3.jpg\" alt=\"\" class=\"wp-image-20296 size-full\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_3.jpg 820w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_3-300x234.jpg 300w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_3-768x599.jpg 768w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_3-150x117.jpg 150w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_3-375x293.jpg 375w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_3-190x148.jpg 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/05\/TWI_3-600x468.jpg 600w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\">Article<\/h4>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.lean.org\/the-lean-post\/articles\/training-within-industry-for-the-21st-century\/\" target=\"_blank\" rel=\"noreferrer noopener\">Training Within Industry for the 21st Century<\/a><\/h3>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Training Within Industry (TWI) was a series of training programs developed during WWII enabling U.S. companies to hire and train huge numbers of new workers to replace those who had gone to war. TWI had three main training programs, collectively referred to as \u201cJ\u201d programs: While TWI concepts were forgotten in the U.S. amidst post-war [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"4459,5114,8782,11896,11829,12523","_relevanssi_noindex_reason":"","footnotes":""},"glossary-categories":[],"glossary-tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Training Within Industry (TWI) | What Is 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