{"id":2984,"date":"2020-08-12T17:37:35","date_gmt":"2020-08-12T21:37:35","guid":{"rendered":"http:\/\/localhost:10003\/?post_type=events&#038;p=2984"},"modified":"2024-02-26T10:29:28","modified_gmt":"2024-02-26T15:29:28","slug":"intro-to-problem-solving","status":"publish","type":"events","link":"https:\/\/www.lean.org\/events-training\/events\/intro-to-problem-solving\/","title":{"rendered":"Intro to Problem-Solving"},"content":{"rendered":"\n\n<section class=\"tabs\">\n                    <div class=\"tabbed-container\">\n            <nav class=\"tabbed-navigation\" role=\"navigation\">\n                <ul>\n                                    \n                    \n                    <li title=\"Overview\" class=\" active\" data-tab=\"overview\">Overview<\/li>\n                                    \n                    \n                    <li title=\"Agenda\" class=\"\" data-tab=\"agenda\">Agenda<\/li>\n                                    \n                    \n                 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32.286t32.286 77.429z\"><\/path><\/svg><\/span><span class=\"shared-counts-label\">Print<\/span><\/span><\/a><a href=\"#comments\" target=\"_self\"  class=\"shared-counts-button comments shared-counts-no-count\" data-postid=\"25481\" data-social-target=\"https:\/\/www.lean.org\/events-training\/events\/lean-fundamentals-online-course-bundle\/\"><span class=\"shared-counts-icon-label\"><span class=\"shared-counts-icon\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\"><path class=\"st0\" d=\"M15.3,0H0.7C0.3,0,0,0.4,0,0.8v10.3C0,11.6,0.3,12,0.7,12H7l4.1,4l0-4h4.1c0.4,0,0.7-0.4,0.7-0.8V0.8 C16,0.4,15.7,0,15.3,0z\"\/><\/svg><\/span><span class=\"shared-counts-label\">Comment<\/span><\/span><\/a><\/div>\t\t    <\/div>\n                                            <div data-content=\"overview\"  class=\"tab-content  active\">\n                    <div class=\"full-width\"><h3><span class=\"TextRun SCXW5608773 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5608773 BCX0\">In this in-depth<\/span><span class=\"NormalTextRun SCXW5608773 BCX0\">, <\/span><span class=\"NormalTextRun SCXW5608773 BCX0\">self-paced<\/span><span class=\"NormalTextRun SCXW5608773 BCX0\"> learning experience, <\/span><span class=\"NormalTextRun SCXW5608773 BCX0\">you\u2019ll<\/span><span class=\"NormalTextRun SCXW5608773 BCX0\"> learn <\/span><span class=\"NormalTextRun SCXW5608773 BCX0\">how to<\/span><\/span> <span class=\"TextRun SCXW5608773 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5608773 BCX0\">use A3 thinking and the plan-do-check-act (PDCA) improvement cycle<\/span><span class=\"NormalTextRun SCXW5608773 BCX0\"> \u2014 <\/span><span class=\"NormalTextRun SCXW5608773 BCX0\">essential lean <\/span><span class=\"NormalTextRun SCXW5608773 BCX0\">problem-solving <\/span><span class=\"NormalTextRun SCXW5608773 BCX0\">practices that are<\/span><span class=\"NormalTextRun SCXW5608773 BCX0\"> effective at any level from the front line to the executive suite<\/span><span class=\"NormalTextRun SCXW5608773 BCX0\">.<\/span><\/span><\/h3>\n<p><span data-contrast=\"auto\">Too often, people jump to implement a \u201csolution\u201d to \u201cfix\u201d a problem only to see it recur and the firefighting cycle repeat. Learning and implementing the A3 thinking and PDCA improvement cycle will ensure you fully grasp the problem situation, identify the root cause, and try and test countermeasures, establishing a perpetual system for clearing obstacles keeping you or your team from achieving \u2014 or beating \u2014 your performance objectives.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div>\n                                <div class=\"half-half columns\">\n\n                                \n                                                                        <div class=\"column text\">\n                                        <p><span data-contrast=\"auto\">Throughout this experience, narrated by John Shook, Toyota\u2019s first American manager in Japan, Senior Advisor of the Lean Enterprise Institute, and Chairman of the Lean Global Network, you\u2019ll follow a case example that illustrates and breaks down each step of the problem-solving approach into their simple, easily understood parts. You\u2019ll engage with hands-on activities, videos, multimedia, PowerPoint presentations, articles, and book excerpts, including the best-selling <a href=\"https:\/\/www.lean.org\/store\/\"><em>Managing to Learn<\/em><\/a>.<\/span><\/p>\n                                    <\/div>\n                                    \n                                                                    <div class=\"column\">\n                                        <img decoding=\"async\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2020\/06\/bio-john-shook.jpg\" alt=\"\">\n                                    <\/div>\n                                    \n                                    \n                                \n                            <\/div>\n\n                        <div class=\"full-width\"><p><span class=\"TrackChangeTextInsertion TrackedChange TrackChangeHoverSelectColorRed SCXW11287576 BCX0\"><span class=\"TextRun SCXW11287576 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeHoverSelectHighlightRed SCXW11287576 BCX0\"><span data-contrast=\"auto\">In addition, you will deepen your understanding of lean problem-solving concepts by applying this new way of thinking to a problem you\u2019re currently wrestling with, using downloadable \u201ctools,\u201d such as the Problem Breakdown Analysis and<\/span><span data-contrast=\"auto\"> Guided Gemba<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">exercises and an A3 template.<\/span><\/span><\/span><\/span><\/p>\n<p><span class=\"TrackChangeTextInsertion TrackedChange TrackChangeHoverSelectColorRed SCXW11287576 BCX0\"><span class=\"TextRun SCXW11287576 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeHoverSelectHighlightRed SCXW11287576 BCX0\">This learning experience will enhance your ability to resolve work process problems \u2014 to get back on track after <\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange TrackChangeHoverSelectColorRed SCXW11287576 BCX0\"><span class=\"TextRun SCXW11287576 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeHoverSelectHighlightRed SCXW11287576 BCX0\">failing to achieve<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange TrackChangeHoverSelectColorRed SCXW11287576 BCX0\"><span class=\"TextRun SCXW11287576 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeHoverSelectHighlightRed SCXW11287576 BCX0\"> the standard targets or to achieve a higher performance target \u2014 <\/span><\/span><\/span><span class=\"TextRun SCXW11287576 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW11287576 BCX0\">a skill that is critical to every position in every industry<\/span><span class=\"NormalTextRun SCXW11287576 BCX0\">, whether in a lean<\/span><span class=\"NormalTextRun SCXW11287576 BCX0\">&#8211;<\/span><span class=\"NormalTextRun SCXW11287576 BCX0\">thinking organization or not. <\/span><span class=\"NormalTextRun SCXW11287576 BCX0\">As part of a <\/span><span class=\"NormalTextRun SCXW11287576 BCX0\">lean<\/span><span class=\"NormalTextRun SCXW11287576 BCX0\"> journey, the <\/span><span class=\"NormalTextRun SCXW11287576 BCX0\">experience <\/span><span class=\"NormalTextRun SCXW11287576 BCX0\">will <\/span><span class=\"NormalTextRun SCXW11287576 BCX0\">help you master an essential element of lean thinking and practice<\/span><span class=\"NormalTextRun SCXW11287576 BCX0\">.<\/span><\/span><\/p>\n<h4><b><span data-contrast=\"auto\">Who Will Benefit?<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:225,&quot;335559739&quot;:225}\">\u00a0<\/span><\/h4>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Individuals who aim to enhance their career prospects by improving their problem-solving skills by adopting the A3 problem-solving process and the PDCA improvement cycle<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Lean practitioners who feel they must fill in learning gaps or refresh their A3 problem-solving and PDCA knowledge and skills<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Leaders, from mid-level managers to top executives, who are trying to level up their team\u2019s knowledge of and adopt lean problem-solving processes as their standard approach, including continuous-improvement and human-resource leaders\u00a0<\/span><\/li>\n<\/ul>\n<\/div><div class=\"video-wrapper\"><p><iframe loading=\"lazy\" title=\"Clarifying the &#039;5 Whys&#039; Problem-Solving Method\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/SrlYkx41wEE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div><div class=\"full-width\"><h4><b><span data-contrast=\"auto\">What Will I Learn?<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">Upon completion, you will be able to:\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Build a foundational understanding of problem types and problem-solving.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Identify the four types of problems.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Resolve business challenges by using the scientific-method-based PDCA-based improvement cycle.<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Apply A3 thinking to solve problems.<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Clearly define problems, beginning with grasping the situation by gathering facts at the gemba.<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Break down general, vague problems into specific, actionable ones that you can solve at the root cause.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span><\/li>\n<\/ul>\n<h4><strong>What Else Should I Know?<\/strong><\/h4>\n<p><strong><span class=\"TextRun SCXW104156570 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104156570 BCX0\">Get a head start or supplement your online learning. <\/span><\/span><\/strong><span class=\"TextRun SCXW104156570 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104156570 BCX0\">This <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW104156570 BCX0\">ebook<\/span> <span class=\"NormalTextRun SCXW104156570 BCX0\">highlights and explains what you need to know about using this powerful lean practice to gain its most impactful benefits:<\/span><span class=\"NormalTextRun SCXW104156570 BCX0\">\u00a0<\/span><\/span><\/p>\n<p><a href=\"https:\/\/info.lean.org\/how-to-a3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21910\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2022\/08\/download-how-to-A3-pdf-300x150.jpg\" alt=\"ebook image for How to Use the A3 Process to Lead, manage, Mentor and Solve Problems\" width=\"738\" height=\"369\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2022\/08\/download-how-to-A3-pdf-300x150.jpg 300w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/08\/download-how-to-A3-pdf-150x75.jpg 150w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/08\/download-how-to-A3-pdf-375x188.jpg 375w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/08\/download-how-to-A3-pdf-190x95.jpg 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2022\/08\/download-how-to-A3-pdf.jpg 600w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/><\/a><\/p>\n<p>Also, though no prerequisite training or reading is required, having familiarity with lean management basics will be helpful. We recommend the following books:<\/p>\n<\/div>\n                                <div class=\"half-half columns\">\n\n                                \n                                                                        <div class=\"column text\">\n                                        <p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8644 size-medium\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/managing-to-learn-cover-267x300.png\" alt=\"Managing to Learn: Using the A3 management process\" width=\"267\" height=\"300\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/managing-to-learn-cover-267x300.png 267w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/managing-to-learn-cover-190x213.png 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/managing-to-learn-cover-150x169.png 150w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/managing-to-learn-cover-375x421.png 375w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/managing-to-learn-cover.png 600w\" sizes=\"(max-width: 267px) 100vw, 267px\" \/><\/p>\n<p><span class=\"TextRun SCXW194066750 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW194066750 BCX0\">This learning experience is based on the tested and proven <\/span><span class=\"NormalTextRun SCXW194066750 BCX0\">methodology<\/span><span class=\"NormalTextRun SCXW194066750 BCX0\"> created for LEI\u2019s popular <\/span><\/span><a href=\"https:\/\/www.lean.org\/store\/book\/managing-to-learn\/\"><em><span class=\"TextRun SCXW194066750 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW194066750 BCX0\">Managing to Learn<\/span><\/span><\/em><\/a><span class=\"TextRun SCXW194066750 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW194066750 BCX0\"> workbook<\/span><span class=\"NormalTextRun SCXW194066750 BCX0\">, authored by John Shook<\/span><span class=\"NormalTextRun SCXW194066750 BCX0\">, Toyota\u2019s first American manager in Japan, Senior Advisor of the Lean Enterprise Institute, and <\/span><span class=\"NormalTextRun SCXW194066750 BCX0\">Chairman<\/span><span class=\"NormalTextRun SCXW194066750 BCX0\"> of the Lean Global Network.<\/span><\/span><span class=\"EOP SCXW194066750 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n                                    <\/div>\n                                    \n                                \n                                                                        <div class=\"column text\">\n                                        <p><a href=\"https:\/\/www.lean.org\/store\/book\/four-types-of-problems\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8627 size-medium\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/four-types-of-problems-200x300.jpg\" alt=\"Four Types of Problems Book\" width=\"200\" height=\"300\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/four-types-of-problems-200x300.jpg 200w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/four-types-of-problems-190x285.jpg 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/four-types-of-problems-150x225.jpg 150w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/four-types-of-problems-375x563.jpg 375w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/09\/four-types-of-problems.jpg 600w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/a><\/p>\n<p><span class=\"TextRun SCXW141987900 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW141987900 BCX0\">You might also find the book <\/span><\/span><a href=\"https:\/\/www.lean.org\/store\/book\/four-types-of-problems\/\"><em><span class=\"TextRun SCXW141987900 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW141987900 BCX0\">Four Types of Problems<\/span><\/span><\/em><\/a><span class=\"TextRun SCXW141987900 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW141987900 BCX0\"> helpful in enhancing your problem-solving capabilities. The book explains how most business problems fall into four categories and describes the thought processes, management cadences, and improvement methods t<\/span><span class=\"NormalTextRun SCXW141987900 BCX0\">hat will<\/span><span class=\"NormalTextRun SCXW141987900 BCX0\"> resolve each type.<\/span><\/span><span class=\"EOP SCXW141987900 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n                                    <\/div>\n                                    \n                                \n                            <\/div>\n\n                        \n                \n\n\n                <\/div>\n\n                                            <div data-content=\"agenda\"  class=\"tab-content \">\n                    <h3 class=\"section__heading\">Time Estimates Per Unit*<\/h3>\n<p>*Actual times may vary.<\/p>\n<p><a href=\"https:\/\/info.lean.org\/introduction-to-problem-solving-concept-map\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-33016 size-full\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2020\/08\/IPS-Curriculum-Concept-map.jpg\" alt=\"Introduction to Problem-Solving Concept Map\" width=\"1000\" height=\"773\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2020\/08\/IPS-Curriculum-Concept-map.jpg 1000w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/08\/IPS-Curriculum-Concept-map-300x232.jpg 300w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/08\/IPS-Curriculum-Concept-map-768x594.jpg 768w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/08\/IPS-Curriculum-Concept-map-150x116.jpg 150w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/08\/IPS-Curriculum-Concept-map-375x290.jpg 375w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/08\/IPS-Curriculum-Concept-map-190x147.jpg 190w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/08\/IPS-Curriculum-Concept-map-600x464.jpg 600w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><strong><a href=\"https:\/\/info.lean.org\/introduction-to-problem-solving-concept-map\" target=\"_blank\" rel=\"noopener\">Download the Intro to Problem-Solving Concept Map and share it with your manager.<\/a><\/strong><\/p>\n<div class=\"agenda\"><div class=\"lei-table\"><div class=\"row header\"><div class=\"cell\">Detailed Subject-Matter Information<\/div><div class=\"cell\">Estimated Time to Complete*<\/div><\/div><div class=\"row\"><div class=\"cell\">I. Problem-Solving<\/div><div class=\"cell\">45 minutes<\/div><\/div><div class=\"row\"><div class=\"cell\">II. What is an A3?<\/div><div class=\"cell\">  2 hours<\/div><\/div><div class=\"row\"><div class=\"cell\">III. Creating your A3<\/div><div class=\"cell\">6.5 hours<\/div><\/div><div class=\"row\"><div class=\"cell\">Work-based Activities<\/div><div class=\"cell\">10+ hours<\/div><\/div><div class=\"row\"><div class=\"cell\"><strong>Total<\/strong><\/div><div class=\"cell\"><strong>~19.5 hours<\/strong><\/div><\/div><\/div><\/div>\n                \n\n\n                <\/div>\n\n                                            <div data-content=\"speakers\"  class=\"tab-content \">\n                    \n                        <div class=\"speaker-wrap\">\n                            <div class=\"title-wrap\">\n                                                                    <div class=\"image-wrap\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.lean.org\/wp-content\/uploads\/2020\/06\/bio-john-shook-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lean.org\/wp-content\/uploads\/2020\/06\/bio-john-shook-150x150.jpg 150w, https:\/\/www.lean.org\/wp-content\/uploads\/2020\/06\/bio-john-shook-32x32.jpg 32w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>                                    <\/div>\n                                                                <div class=\"name\">\n                                    <h2>John Shook<\/h2>\n                                                                        <p class=\"title\">Senior Advisor, Lean Enterprise Institute<\/p>\n                                                                    <\/div>\n                            <\/div>\n\n                            <p>John Shook learned about lean management while working for Toyota for 11 years in Japan and the U.S., helping it transfer production, engineering, and management systems from Japan to NUMMI and other operations around the world. While at Toyota&#8217;s headquarters, he became the company&#8217;s first American kacho (manager) in Japan. In the U.S., Shook joined [&hellip;]<\/p>\n                                                        <a class=\"link-out\" href=\"https:\/\/www.lean.org\/about-lei\/senior-advisors-staff\/john-shook\/\">Read more about John Shook<\/a>\n                                                    <\/div>\n\n\n                    \n                \n\n\n                <\/div>\n\n            \n                                <a class=\"related-item light\" href=\"https:\/\/www.lean.org\/events-training\/events\/lean-fundamentals-online-course-bundle\/\">\n                        <div>\n                            <p class=\"excerpt\"><strong>Need to level set your team\u2019s lean knowledge and skills?<\/strong> Choose the <strong>Lean Fundamentals Enterprise Subscription <\/strong>and gain unlimited access for everyone in your organization to three foundational lean learning experiences for three months.<\/p>\n                            <h2 class=\"title\">Lean Fundamentals Bundle<\/h2>\n                        <\/div>\n                    <\/a>\n                        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Learn a proven, systematic approach to resolving business and work process problems.<\/p>\n","protected":false},"author":1,"featured_media":10293,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"6804,7778,4174,4829,4645,9111","_relevanssi_noindex_reason":"","footnotes":""},"event_type":[272],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - 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