{"id":3344,"date":"2020-09-02T16:22:37","date_gmt":"2020-09-02T16:22:37","guid":{"rendered":"http:\/\/localhost:10003\/store\/uncategorized\/on-the-mend\/"},"modified":"2024-06-08T23:48:28","modified_gmt":"2024-06-09T03:48:28","slug":"on-the-mend","status":"publish","type":"product","link":"https:\/\/www.lean.org\/store\/book\/on-the-mend\/","title":{"rendered":"On the Mend"},"content":{"rendered":"<p><strong>Shingo Research and Professional Publication Award recipient<\/strong><\/p>\n<p>Part case study, part manifesto, this groundbreaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare \u2014 lean healthcare \u2014 is urgently needed and eminently doable.<\/p>\n<p>How lean techniques of value-stream-mapping and rapid improvement events cut the average \u201cdoor-to-balloon\u201d time for heart attack patients at two hospitals from 90 minutes to 37. In <em>On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry<\/em> John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs. Find out:<\/p>\n<ul>\n<li>What ThedaCare leaders did to replace medicine\u2019s \u201cshame and blame\u201d culture with a lean culture based on continuous improvement and respect for people.How the lean principle of \u201cbuilding in quality at the source\u201d broke down divisions among medical specialties allowing teams to develop patient care plans faster.<\/li>\n<li>Why traditional modern management is the single biggest impediment to lean healthcare.<\/li>\n<li>How the plan-do-study-act cycle coupled with rapid improvement events cut the wait time at a robotic radiosurgery unit from 26 days to six.<\/li>\n<li>How the lean concept of \u201cone piece flow\u201d saved time in treating ischemic stroke patients, increasing the number of patients receiving a CT scan within 25 minutes from 51% to 89%.<\/li>\n<li>How senior leaders at other healthcare organizations can begin their own lean transformations using a nine-step action plan based on what ThedaCare did \u2014 and what it would do differently.<\/li>\n<\/ul>\n<p>Toussaint and Gerard prove that lean healthcare does not mean less care. <em>On the Mend<\/em> shows that when care is truly re-designed around patients, waste and errors are eliminated, quality improves, costs come down, and healthcare professionals have more time to spend with patients, who get even better care.<\/p>\n<p><strong>Chapter Downloads:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/share.hsforms.com\/1qbanE089SumqvHs6nG3Rfg48bn7\" target=\"_blank\" rel=\"noopener\">Table of Contents<\/a><\/li>\n<li><a href=\"https:\/\/share.hsforms.com\/1xWAD90-vT_KU7wfUcyphFQ48bn7\" target=\"_blank\" rel=\"noopener\">Foreward<\/a><\/li>\n<li><a href=\"https:\/\/share.hsforms.com\/13SuZo8MvSfGM0Gf_QEot-Q48bn7\" target=\"_blank\" rel=\"noopener\">Introduction<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Lean healthcare does not mean less care. <em>On the Mend<\/em> shows that when care is truly re-designed around patients, waste and errors are eliminated, quality improves, costs come down, and healthcare professionals have more time to spend with patients, who get even better care.<\/p>\n","protected":false},"featured_media":8663,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":""},"product_cat":[19],"product_tag":[53],"bundled_by":[],"bundle_stock_status":"instock","bundle_stock_quantity":638,"bundle_virtual":false,"bundle_layout":"","bundle_add_to_cart_form_location":"","bundle_editable_in_cart":false,"bundle_sold_individually_context":"","bundle_item_grouping":"","bundle_min_size":"","bundle_max_size":"","bundle_price":[],"bundled_items":[],"bundle_sell_ids":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>On the Mend - Lean Enterprise Institute<\/title>\n<meta name=\"description\" content=\"Lean healthcare does not mean less care. On the Mend shows that when care is truly re-designed around patients, waste and errors are eliminated, quality improves, costs come down, and healthcare professionals have more time to spend with patients, who get even better care.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lean.org\/store\/book\/on-the-mend\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"On the Mend - Lean Enterprise Institute\" \/>\n<meta property=\"og:description\" content=\"Lean healthcare does not mean less care. 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