{"id":34487,"date":"2023-10-24T05:00:00","date_gmt":"2023-10-24T09:00:00","guid":{"rendered":"https:\/\/www.lean.org\/?p=34487"},"modified":"2023-10-23T17:23:38","modified_gmt":"2023-10-23T21:23:38","slug":"dhl-ecommerce-automation-journey","status":"publish","type":"post","link":"https:\/\/www.lean.org\/the-lean-post\/articles\/dhl-ecommerce-automation-journey\/","title":{"rendered":"Revolutionizing Logistics: DHL eCommerce\u2019s Journey Applying Lean Thinking to Automation \u00a0"},"content":{"rendered":"\n<p>In this episode of the WLEI Podcast, we speak with Mehmet Gur, Senior Director of Operations Engineering at DHL eCommerce. He has been leading the company&#8217;s next-generation automation efforts. Since the pandemic, DHL eCommerce \u2013 DHL&#8217;s business-to-consumer unit \u2013 has faced dramatic increases in volume. This surge required new automation technology to meet customer demand and heightened expectations on delivery speed. Mehmet oversees a large team of technical engineers tasked with meeting this challenge.&nbsp;<\/p>\n\n\n\n<p>During the discussion we touch on: &nbsp;<\/p>\n\n\n\n<ul>\n<li><strong>Lean Thinking and Automation: <\/strong>How Mehmet&#8217;s team used value-stream mapping to close the gap between automation equipment\u2019s theoretical throughput and actual throughput. &nbsp;<\/li>\n\n\n\n<li><strong>Automation Evaluation: <\/strong>What should organizations consider before investing millions in new technology.&nbsp;<\/li>\n\n\n\n<li><strong>People Development: <\/strong>How to use problem-solving at the gemba to not just solve intractable technical problems but develop engineers. &nbsp;<\/li>\n\n\n\n<li><strong>AI in Distribution<\/strong>: How emerging technologies are revolutionizing logistics for higher throughput and customer satisfaction.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Mehmet will lead a learning session on these themes at the LEI Lean Summit in March 2024. <a href=\"http:\/\/www.lean.org\/summit\">Click here<\/a> to learn more and take advantage of early registration discounts. Register by October 31 to save up to $900 on your summit registration.&nbsp;<\/p>\n\n\n\n<iframe title=\"Revolutionizing Logistics: DHL eCommerce\u2019s Journey Applying Lean Thinking to Automation\" allowtransparency=\"true\" height=\"150\" width=\"100%\" style=\"border: none; min-width: min(100%, 430px);height:150px;\" scrolling=\"no\" data-name=\"pb-iframe-player\" src=\"https:\/\/www.podbean.com\/player-v2\/?i=5u3pp-14d7872-pb&#038;from=pb6admin&#038;share=1&#038;download=1&#038;rtl=0&#038;fonts=Arial&#038;skin=1&#038;font-color=&#038;logo_link=episode_page&#038;btn-skin=7\" loading=\"lazy\"><\/iframe>\n","protected":false},"excerpt":{"rendered":"<p>In this podcast episode, LEI chats with Mehmet Gur from DHL eCommerce on how to realize the full potential of automation using lean thinking. 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